PAYMENT : Preferred payment method is via PayPal

CONFIRMATION OF ORDER:  Tours will be confirmed by e-mail upon receipt of  full payment. As well as payment we will also require a start time & meeting place.

CANCELLED TOURS:  Cancellation Charges in usual circumstances:- Up to 14 days in advance--Taxi/INTX tours -£20 per tour With 14 days of tour date--100% charge. We do however try to be flexible and MAY be able to reschedule your tour without incurring charges. We strongly advise that you take out cancellation insurance cover to cover unforeseen circumstances. Any refunds due will be returned within 30 days of cancellation.MISSED/LATE DEPARTURES
In the event of problems with public transport, as long as you keep us informed about your flight numbers/train times etc., then we will always check for delays, and endeavour to meet your group at the later time. We will also supply you with the mobile telephone number of your guide in case of problems. We can not be held responsible for any delays. And may have to adjust your tour duration accordingly. Although we always try to be flexible, our contract is solely for the meeting time & tour duration confirmed. If you miss your train/flight etc and do not inform us then you will forfeit the full amount.

COMPLAINTS :   I am extremely proud of the service I offer and operate to a self-imposed high standard. If however you are not satisfied with the services provided, then please contact  us via e-mail, or  call  07990-761478. Complaints will be acknowledged with 5 days of receipt.

PRIVACY POLICY :   i never share customer details with any third party. Transactions via our customers & ourselves are completely private. We will occasionally send information about our own services via e-mail. We hope that this does not offend, and invite you to contact us & ask to be removed from our mailing list.

RECOMMENDATIONS :   Please take a look at our guestbook for recommendations from past customers. Some invite you to e-mail them personally.  We know that several chat-rooms, notably those run by Beatle fans will highly recommend our services. Please feel free to leave your own comments on our guestbook.

COMPANY PROFILE :   Jackie Spencer, Blue Badge Beatleguide operates as a sole trader

EXTERNAL WEBSITES:  Links to external sites are provided in good faith, Jackie will not be help responsible for reservations or information provided by external sites.